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- Foolproof Customer Service Strategies (that only a fool would try!)
Ever notice how customer service varies from store to store? You walk into some stores, and before you can say "Buzz off!" a salesperson asks "May I help you?" "No thanks." "May I help you?" asks another. "No thanks." "May I help you?" asks a third. When the store runs out of salespeople, you ...
Author: David Leonhardt
Category: business-finance - Mr. Cheapie's Frugal Budget Tips
So you feel like a hamster spinning your wheel? The faster you run, the faster the wheel spins. Just when you get a raise, you notice the price of hamster wheels jumps! Mr. Cheapie is here with his super-charged budget-cutting tips. One of the biggest wastes of money is restaurant meals. You ...
Author: David Leonhardt
Category: business-finance - Work-from-home Office Policies
It has come to our attention that self-employed people have somehow escaped the burden of "office policies". No longer. Now even work-from-home hermits can revel in the burden of "office policies." (This is part three of a series that began at http://www.thehappyguy.com/hermit.html and continued ...
Author: David Leonhardt
Category: business-finance - A New Job Opportunity
HR Lady stared at me across the desk. She was trying to size me up, to understand what makes me tick. I had explained that I wanted to work for MegaCorp, and that I was the perfect person to fill a position that had not even been advertised. "Tell me again why you want to be the official MegaCorp ...
Author: David Leonhardt
Category: business-finance - Is Vacation Rental Ownership Your Business Opportunity?
It's a dream I've heard so many people express: "I want to run a bed and breakfast. They are so cute" Or "I want to own a vacation rental property, so I can get a free vacation and make money the rest of the year. But what is really involved in being a vacation landlord? Is it a business that is ...
Author: David Leonhardt
Category: business-finance - The Self-employed Employer
It's that time of year again, when all Canadians rush to their mailboxes, their corner stores or their neighbor's houses to read the latest edition of Maclean's Magazine. For those who don't know it, Maclean's is the Canadian equivalent of Time or Newsweek, and the time of year is the annual Top 10 ...
Author: David Leonhardt
Category: business-finance - Recruiters: The Challenges of Executive Head Hunters
Once upon a time, head hunters were no more than common cannibals. Some people still view them that way, but executive recruiters are a vital link in a chain that keeps major enterprises functioning well. The top positions at any organization dictate the fortunes of the company, the shareholders an ...
Author: David Leonhardt
Category: business-finance - That's the Christmas Spirit
Last Christmas, Uncle Albert promised his neighbor, Wilson, to find a way to keep the Christmas spirit alive all year. You know, just like Wilson and everybody else wishes people each year. Yesterday I was checking my calendar. "Holy smokes! It's almost Christmas. I better check to see if Uncle ...
Author: David Leonhardt
Category: Family - I Saw An Angel At Work
Sometimes you have to see something to believe it. Like angels. Unfortunately, angels are adept at not being seen, yet many people believe in them. I saw an angel at work last year. No, I did not see the halo. Or the feathered wings. Or a flowing white gown dancing in the wind. But there was ...
Author: David Leonhardt
Category: Family - When Mother Comes to Visit
My mom came to visit us for a few days. I know what you're thinking. I know it's happened to you, too. Just when someone comes to visit, All Hell decides to break loose. And especially if it's your mother, All Hell delights in knocking everything just enough out of whack to showcase your utter i ...
Author: David Leonhardt
Category: Family
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